Terms of Use

Welcome to DataVanta. These Terms of Use govern your access to and use of our courses related to market data analytics and artificial intelligence. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. We offer specialized learning programs designed for beginners, professionals, and teams seeking to enhance their understanding and application of data analytics tools and AI methodologies.

1. Acceptance of Terms

This agreement sets forth the legally binding terms and conditions for your use of the services and products offered by DataVanta , a company based in Canada. Your engagement with our platform, including browsing our website, registering for an account, or enrolling in any of our courses such as Market Data Navigator: Your First Steps in Analytics or AI for Market Insights: Advanced Professional Application , signifies your explicit consent to adhere to these Terms of Use. If you do not agree with any part of these terms, you should not proceed with accessing or utilizing our services. These terms may be updated periodically, and your continued use following such updates confirms your acceptance of the revised terms.

2. User Responsibilities

As a user of DataVanta’s courses and services, you are expected to uphold certain responsibilities to maintain a constructive and respectful learning environment. Your conduct should align with the professional standards of our community. This includes, but is not limited to, adhering to academic integrity policies and respecting the intellectual property rights of DataVanta and other users. Failure to meet these responsibilities may result in restrictions on your account or termination of access to our offerings.

  • Accurate Information: You agree to provide current, complete, and accurate information during the registration process and to update such information to keep it current, complete, and accurate.
  • Account Confidentiality: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify DataVanta immediately of any unauthorized use of your account.
  • Appropriate Use: You commit to using our services and course content solely for their intended educational purpose. Any unauthorized reproduction, distribution, or resale of course materials is strictly prohibited.
  • Respectful Conduct: You agree to engage respectfully with instructors, fellow students, and DataVanta staff. Harassment, hateful speech, or any disruptive behavior is not permitted.

3. Service Access

DataVanta strives to provide continuous and reliable access to its online learning platform and course content. However, access to the services may be temporarily suspended without notice in the case of system failure, maintenance, repair, or for reasons beyond DataVanta’s control. We reserve the right to modify or discontinue, temporarily or permanently, any part of the service with or without notice. We are not liable for any modification, suspension, or discontinuance of the service. Users are responsible for obtaining and maintaining all equipment and services needed for access to and use of our offerings, which may include internet connectivity and compatible devices.

4. Intellectual Property

All content, materials, and resources provided within DataVanta courses, including but not limited to texts, graphics, logos, images, audio clips, digital downloads, data compilations, and the underlying software, are the property of DataVanta or its content suppliers and are protected by Canadian and international copyright laws. Your enrollment in a course grants you a limited, non-exclusive, non-transferable license to access and view the course content for your personal, non-commercial educational purposes only. This license does not include any resale or commercial use of our services or their contents. You may not extract or reuse any portions of the content without express written consent from DataVanta. The names DataVanta , Market Data Navigator , AI for Market Insights , and Team Data Mastery are proprietary trademarks of DataVanta.

5. Fees

Access to DataVanta’s courses, such as Market Data Navigator: Your First Steps in Analytics (ranging from 375 - 650 CAD), AI for Market Insights: Advanced Professional Application (ranging from 899 - 1,499 CAD), and Team Data Mastery: Collaborative AI & Analytics Programs (ranging from 3,500 - 7,900 CAD), requires payment of applicable fees. All fees are quoted in Canadian Dollars (CAD) unless otherwise specified. DataVanta reserves the right to modify its pricing structure at any time, but such changes will not affect courses already purchased. All purchases are final once access to the course content has been granted. Information regarding refunds, if applicable, may be provided separately or as part of specific promotional terms. It is your responsibility to review the pricing details before making a purchase.

6. Limitation of Liability

To the fullest extent permitted by applicable law, DataVanta, including its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage. The total aggregate liability of DataVanta for any claims arising out of or related to these Terms or your use of the services is limited to the amount paid by you for the services during the twelve (12) months preceding the event giving rise to the claim.

7. Termination

DataVanta may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Use. Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service or contact us directly. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. You agree that any legal action or proceeding between DataVanta and you for any purpose concerning these Terms or the parties' obligations hereunder shall be brought exclusively in a federal or provincial court of competent jurisdiction sitting in the Province of Ontario, Canada. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we may provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

10. Contact Information

Should you have any questions or concerns regarding these Terms of Use or DataVanta's services, please contact us:

  • Email: jobs@datavantaio.com
  • Phone: +1 416-239-1114
  • Business Number: 795777652
  • Address: 5230 Dundas St W, Etobicoke, ON M9B 1A8, Canada

Terms of Return Policy

Eligibility

This return policy applies to courses purchased directly from DataVanta. To be eligible for a return, the purchaser must initiate the request within the stipulated return window from the original purchase date. This policy is applicable for individual course purchases as well as team programs.

Return Window

A return request for any course must be submitted within seven (7) calendar days of the purchase date. Due to the digital nature of our educational content, requests received after this period may not be considered.

Item Condition Requirements

For a course to be eligible for a return, the course content must not have been substantially accessed or completed. "Substantially accessed" generally refers to the consumption of more than 10-15% of the course material or completion of key modules, as monitored by DataVanta's internal tracking systems. User progress logs may be reviewed to assess eligibility.

Return Process

To initiate a return, please contact us directly via email at jobs@datavantaio.com . You may be required to provide your purchase details, including the order number and the email address used for the purchase. Our team may review your request and course access history before processing.

Refunds

Approved refunds will typically be processed to the original payment method within approximately 5-10 business days after approval. The timing of the credit appearing on your statement may vary based on your bank or payment provider. Partial refunds may be issued if a significant but not complete portion of the course was accessed, at the discretion of DataVanta. All refunds are subject to final approval by DataVanta and may take several business days to process.

Exchanges

DataVanta generally does not offer direct exchanges for courses. If you wish to switch to a different course, you may be required to follow the return process for your original purchase and then make a new purchase for the desired course.

Non-Returnable Items

Courses that have been fully completed, extensively accessed beyond the permissible threshold, or explicitly marked as non-returnable at the point of sale are not eligible for a refund. This may also include courses acquired through special promotions or bundles where returns are restricted.

Shipping & Return Costs

As DataVanta provides digital educational content, there are no physical shipping or return costs associated with our offerings. However, any non-recoverable transaction processing fees incurred by DataVanta during the initial purchase or refund process may be deducted from the refund amount.

Damaged or Defective Items

Should you encounter technical issues preventing proper access or functionality of a purchased course, please contact us immediately. DataVanta may work to resolve the issue, provide alternative access, or offer a refund if the problem cannot be resolved within a reasonable timeframe.

Proof of Purchase

All return requests must be accompanied by valid proof of purchase, such as an order confirmation email or a transaction ID. Failure to provide sufficient proof may result in the denial of your return request.

Restocking Fees

DataVanta reserves the right to apply an administrative or processing fee, which may be up to 15% of the course price, for returns that require significant administrative effort, particularly if a noticeable portion of the course content has been accessed prior to the return request.

International Returns

For customers outside of Canada, all refunds will be processed in Canadian Dollars (CAD) at the prevailing exchange rate at the time of refund. DataVanta is not responsible for any currency fluctuations, foreign transaction fees, or bank charges that may be applied by your bank.

Abuse & Fraud Prevention

DataVanta reserves the right to refuse returns or service to individuals who exhibit a pattern of repeated returns, misuse the return policy, or are suspected of fraudulent activity. Such actions may lead to restrictions on future purchases.

Changes to Policy

DataVanta may update or modify this Terms of Return Policy periodically. Changes become effective upon their posting on the DataVanta website. It is advisable to review this policy regularly. DataVanta reserves the right to modify this Terms of Return Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after such modifications constitutes your acceptance of the revised policy.

Contact Information

For any questions regarding our return policy, please contact us using the details below:

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